Chatbots for Facebook Messenger

Engage and support your customers via Facebook Messenger, one of the largest messaging platforms in the world

Why Facebook Messenger?

With its 1.3 billion Monthly Active Users, Facebook Messenger is one of the leading messaging platforms in the world.

Boosting so many users, chances are that many of your customers use it on a daily basis!

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What can a Facebook Messenger bot do?

A Messenger bot can converse with your customers using open text or buttons, show images and videos, and even taking payments all via the chat interface.

You can start a conversation via a special Messenger URL, a button on your website, or even an ad (see more below).

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You can market your bot with Click-to-Messenger Ads

Did you know you can run ads on Facebook or Instagram that link directly to your chatbot? You can use Click-to-Messenger ads to reach people at scale, then continue to interact with each of them individually in Messenger.

Thanks to the more engaging conversational interface, you’ll be able to achieve much higher ROI and lower CPC on your campaigns!

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When to choose Facebook Messenger for your bot 

  If you already engage with your customers or advertise on Facebook and Instagram

✔  If you’re mostly a B2C business (although B2B companies can have successful Messenger bots too!)

  If you want to leverage user details available on Facebook (name, email, etc.)

  If you don’t need deep branding customisations

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