Customer Service Chatbots
Support your customers 24/7 with an always-on friendly chatbot.
Why a chatbot for Customer Service?
8 out of 10 consumers choose messaging over voice to get support after they buy something.
Chatbots can provide support to the most common problems 24/7 with no waiting time, 365 days a year, and in any language. This keeps your reps free to focus on the most complicated cases.
With a well-designed customer service chatbot you can truly boost your customer delight, while keeping your cost under control.
What can a Customer Service chatbot do?
Our customers use customer service chatbots to:
✔ Automate responses for Frequently Asked Questions
✔ Check on order statuses and account balances
✔ Handle billing and payment-related questions
✔ Gather feedback from customers
But a well-designed chatbot can do so much more!
Easily scale your support
Chatbots can easily scale across multiple channels, products, or markets.
No need to hire and train hundreds of reps, a chatbot makes the process so much simpler.
Gather valuable data on your customer questions and issues
Chatbots provide your business with a great source of data around your customer questions and issues.
Our platform can surface the most common problems, helping your business to improve over time.
Ready to build an awesome Customer Service chatbot?
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