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Bitbot Studios
Bitbot Studios

Customer Service chatbots

Support your customers 24/7 with an always-on friendly chatbot.

Why a chatbot for Customer Service?

8 out of 10 consumers choose messaging over voice to get support after they buy something.

Chatbots can provide support to the most common problems 24/7 with no waiting time, 365 days a year, and in any language. This keeps your reps free to focus on the most complicated cases.

With a well-designed customer service chatbot you can truly boost your customer delight, while keeping your cost under control.

Support chatbot

What can a Customer Service chatbot do?

Our customers use customer service chatbots to:

  • Profile and qualify potential customers
  • Check on order statuses and account balances
  • Handle billing and payment-related questions
  • Gather feedback from customers
  • Get advice from our experts ➔
Support chatbot

Easily scale your support

Chatbots can easily scale across multiple channels, products, or markets.

No need to hire and train hundreds of reps, a chatbot makes the process so much simpler.

Bot translation

Gather valuable data on your customer questions and issues

Chatbots provide your business with a great source of data around your customer questions and issues.

Our platform can surface the most common problems, helping your business to improve over time.

Unmatched topic

We're trusted by some of the world’s largest brands and organisations

BBC
BMW
Vauxhall
FCB Inferno

Ready to have your own chatbot?

Tell us a bit about your project and we’ll get right back to you.